Mars Course

Continuing our Journey to Another Planet

The Mars Course:

The Mars course is the second course in our sales training series. This course last for 8 hours and includes a more in-depth look at what was covered in the Moon course and focuses more heavily on the finer points of good old fashioned quality customer service and sales .

Finding out more about you:

• Who are you
• Friends and Strangers
• Perceptions and Assumptions
• Finding your strengths and your teams strengths and developing them
• How do you relate to other people
• What does good old fashioned customer service look like

Core:

• Greetings
• The Questions
• Having solutions to objections
• Group Role Play
• Individual body language
• Reading a situation correctly
• Tone of voice
• Manners
• Nothing is too much trouble
• How will you and your business be remembered