Saturn Course
Are we there yet?
Saturn Course:
The Saturn course is the third course in our series. This course is 2 days long with 8 hours each day. This is a highly detailed in-depth, fun, energetic, and rigours training course. This course also not only focuses on sales and customer service but it also teaches creative thinking, multitasking, and problem solving.
What you have learned about your self:
- Who are you?
- Friends and Customers
- Overcoming Perceptions and Assumptions
- Continuing developing your strengths
- Greetings and Questions
- Tone of voice and phone sales
- Reading a situation
Core
- Role Play
- How to overcome objections
- Why do people say No
- Body Language
- What does the customer untimely want
- Reading a situation
- One on One time spent in the work environment
- Reviews
- Creative thinking
- Multitasking
- Problem Solving
- Team building games ( both outdoor and indoor)
Exam